LEICESTERSHIRE PARTNERSHIP NHS TRUST, SERVICE LEVEL AGREEMENT, FINAL REPORT

Following extended discussion and a number of meetings, a Service Level Agreement (SLA) between Leicester City PCT and Leicester Council of Faiths was signed on 31 March 2009. This contract ended formally on 31 May 2012. Here's an amended version of the final report on this agreement, that I submitted today. All these topics are covered extensively throughout this blog.

We were originally contracted to work with Leicester City PCT but got caught up in redeployment issues within the NHS locally, both of staff and of responsibilities. Management of our contract was put into the hands of the Integrated Equalities Team at Leicestershire Partnership NHS Trust. Consequently (and through no fault of our own) it took longer than we would have liked for actual work to take place in furthering the aims of our SLA.

NHS Staff Multifaith Resource

Following a year and more of consultation among the eight member communites of Leicester Council of Faiths and a variety of other communities of religion or belief (Humanist, Jehovah’s Witnesses, Mormon, Pagan, Rastafarian, Spiritualist), Leicestershire Partnership NHS Trust published a Staff Multifaith Resource. This pack provides the following information in the same order, for each of the communities of religion or belief included:

• Introduction and local information
• Mode of greeting
• Birth
• Examination of patient
• Particular sensitivities
• Washing, ablutions and personal hygiene
• Modesty and dress
• Special dietary requirements
• Fasting
• Family planning
• Abortion
• Care in serious (or final stages of) illness
• Blood transfusion / transplants
• Organ donation
• Spiritual advisor / counsellor
• Death
• Religious symbols
• Post mortem
• Burial / cremation
• General considerations for community nurses visiting patients at home

The Multifaith Staff Resource was officially launched during Inter Faith Week 2011 with three lunchtime meetings on consecutive days in the Brandon Unit, Glenfield Hospital. (Tue 22 Nov), Mansion House, Glenfield Hospital (Wed 23 Nov) and at Leicester General (Thu 24 Nov).

Shortly before the end of 2011, a programme of induction began for ward staff in the city, county and Rutland and for Community Teams in the same areas and for the Trust’s Spiritual and Pastoral Care Team. This induction programme was delivered alongside Abida Hussain, the Trust’s Equalities and Human Rights Officer.

Faith Community Health Ambassadors

The idea for this project originated in a full meeting of Leicester Council of Faiths at the Welcome Centre (13 July 2010), on the topic of health inequalities. This meeting was addressed by Deb Watson (Director of Public Health, Leicester City PCT) and her Assistant Director, Rod Moore.  Deb also presented a refined version of this proposal at the Council of Faiths AGM (21 Oct 2010). Since this programme kicked into action, around 30 short video interviews have been conducted with individuals from a variety of backgrounds of religion or belief for use in training of staff with Leicestershire Partnership NHS Trust. In these videos, subjects answer questions about how their religion or belief impact on their health and how they access healthcare services. Contributors identified with a particular religion or belief as follows: 

• 2 Baha’is
• 5 Buddhists
• 4 Christians
• 7 Hindus
• 1 Humanist
• 2 Jews
• 6 Muslims
• 1 Rastafarian
• 1 Secularist
• 3 Sikhs

Equality Delivery System

We were invited to take part in community consultation on LPT’s equality objectives at two meetings: 10 March 2011 at the Towers and (with an extended group of stakeholders)  8 March 2011 at Mansion House, Glenfield Hospital.

These meetings led to progress on the development of LPT’s Equality Delivery System (EDS). I was asked to participate in a meeting with a variety of stakeholders to grade LPT’s Equality Delivery System at the Peepul Centre, Orchardson Avenue, Monday 27 February 2012.

The same individuals who were recorded for the Faith Community Health Ambassadors project were contacted and asked to take part in a community engagement review of LPT’s Equality Delivery System in a meeting at Merlyn Vaz Health & Social Care Centre, Spinney Hill Road on Wednesday 28 November. Although only two people turned up in person, several other responses were received by post.

Impact attendant on proposed closure of children’s heart unit at Glenfield Hospital

I was asked to coordinate the Council of Faiths’ response to impacts attendant on the possible closure of the children’s heart unit at Glenfield Hospital. Following a one-to-one briefing with Christina Marriott, ?? at LPT HQ, Lakeside, Grove Park, Monday 28 May 2012, members were canvassed for their responses, then a three page-long response was submitted, 30 May 2012.